Payment:
What payment methods do you accept?
We accept credit card and PayPal payments. We do not accept payment via telephone or check.
Security:
Is my personal information secure?
Yes, we take the security of your personal information very seriously. All information provided during the checkout process is encrypted and stored on secure servers.
Shipping:
How long does it take to receive my order?
Shipping times vary depending on your location and the item(s) ordered. We will provide an estimated delivery time during checkout and will send you tracking information once your order has shipped.
Returns:
What is your return policy?
We offer a 14-day return policy for most items. If you are not satisfied with your purchase, please contact us at info@trendnice.com to initiate a return.
International Shipping:
Do you offer international shipping?
Currently, we ship exclusively within the United States. We do not offer international shipping at this time.
Order Tracking:
How can I track my order?
Once your order has shipped, we will send you a tracking number and a link to track your package. You can also log in to your account to view the status of your order.
Bulk Orders:
Do you offer discounts for bulk orders?
Yes, we offer discounts for bulk orders. Please contact us at info@trendnice.com for more information.
Cancellations:
Can I cancel my order?
You can cancel your order as long as it has not yet shipped. Please contact us at info@trendnice.com as soon as possible if you need to cancel your order.
Damaged or Defective Items:
What if I receive a damaged or defective item?
If you receive a damaged or defective item, please contact us at info@trendnice.com within 14 days of receiving your order. We will work with you to resolve the issue.
Contact Us:
How can I contact customer service?
You can contact customer service by emailing us at info@trendnice.com. We will respond to your inquiry as soon as possible.